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FAQ's

What kind of products and services can I order on an online delivery platform?

Discover the ease of our online delivery platform in Qatar and Doha, which offers a diverse choice of products and services. We have you covered for everything from groceries to electronic devices, fashion to excellent meals. Simply explore our user-friendly website, choose the things you want, and leave the rest to us. Have you forgotten something important at home or other places? We can even bring your documents, tiffins, and keys to you. Take advantage of the convenience of doorstep delivery and pick-up services.

What are the payment options for this platforms?

To make your shopping experience as easy as possible, we accept a variety of payment methods for our online delivery services. Choose from a variety of popular digital wallets, including PayPal, Apple Pay, Google Pay, and Samsung Pay. In addition, for your convenience, we may accept cash on delivery (COD).

What if I have a problem with my order?

We are here to help if you have any queries or problems with your order. Contact us by phone or email, and include important information such as your order number and a description of the problem. We appreciate your feedback and vow to address and resolve any issues as soon as possible.

How do I place an order?

You may easily place your order using our mobile app, which is available for both Android and iOS. Alternatively, contact our customer service for a more personalised experience or help placing your order.

What kind of items can I send through a delivery Services?

Our delivery service in Qatar and Doha offers convenience and reliability for a wide range of items, from personal belongings to important documents and even meals. With seamless and timely deliveries, we prioritize your peace of mind. Trust us to handle your packages with care and ensure they arrive in good condition.

What are the delivery and pickup charges?

Our delivery service charges 8 QAR per transaction for delivery and 12 QAR for pickup. These fees may vary depending on the size and distance of the package. Please see our customer service or price policy for more information on pricing and any additional costs.

How can I track my order?

Our application tracks your order in real time, delivering live updates on its location and status. Once your order has been verified, you can track its location, projected arrival time, and vital alerts using the live tracking tool. Stay updated and find out when your package will arrive at its destination.

What if I need to change or cancel my order?

Contact our dedicated customer service team via email or WhatsApp for a seamless and hassle-free process. Our friendly staff will assist you promptly with any changes or cancellations.

How long does it take to receive my order?

Our delivery service in Doha strives to deliver within 10 to 30 minutes, taking into account the distance between pickup and delivery. However, delivery times may vary based on factors such as order volume, traffic, and specific instructions.

What other things I can do from the application?

Simply add things to your shopping cart and continue with our simple purchase process. Our team will buy the products from the authorized stores and ensure prompt delivery to your specified address. With our simple application, you may enjoy a hassle-free online delivery experience from the comfort of your own home.

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